I'm Heath.
I'm a Fractional COO.
I don't look at agencies the way most people do.
I don't see a "creative studio." I see a production system.
I have spent my career from Wall Street to Sony to the agency trenches obsessing over the specific metrics that make a business scalable. I believe that creative work requires boring, rigorous operations to actually grow.
I Didn't Start In Marketing. I Started In Finance.
My operational philosophy wasn't built in a creative department. It was built on a balance sheet.
It was at Sony where everything clicked.
As a Financial Analyst and Controller, I helped build Sony's Global Profitability Framework, work that was cited in the company's annual report. I was trained extensively in Six Sigma.
That is where I learned that "quality" isn't a vibe. It is a mathematical certainty you build into a process.
I took that financial discipline into the marketing world, running Search for Sony's e-commerce division. I managed an 8-figure budget alongside Ogilvy and drove $300M in revenue.
When I eventually moved to the agency world, scaling Essence of Email from 12 to 50 employees, I applied that same enterprise-grade rigor. I didn't guess where the problems were. I measured them.
I Like The Mess.
I am like a border collie. I need to organize things.
A border collie does not decide to herd sheep. It just does. You put one near a flock and something takes over. I have been like that my whole career. Get me into a company with twenty people pulling in different directions and I cannot help myself. I start seeing the system underneath the chaos. I start wanting to fix it.
When I step into an agency, I don't look for the "strategy." I look for the friction. I look for the frantic 11 PM Slack messages. I look for the "hero" employee who is secretly fixing everyone else's work.
I love the work most founders hate. I love digging into the project management tool and realizing nobody knows what "done" actually looks like. I don't just write a report about it. I fix it. I build the systems that let you hire people and put them on top of a process that actually works.
No Juniors.
No Handoffs.
When you hire Remote Executive, you get me.
I keep my client roster intentionally small. I want to be the one looking at your data. I want to be the one training your team. You are hiring the person who wrote the code.
Building The Standard.
I am building Remote Executive into a network of Certified Operators.
Most agency ops people are just organized project managers. I am building a certification for true operators, people who understand the physics of production.
This isn't a course you watch. It is a trade you master. We are building the standard that proves an operator can actually run the machine.
Let's Clear The Chaos.
15 minutes. We'll find your constraint and name it. If I can't help, I'll tell you.